COVID-19 & EBC
East Bank Club Is Temporarily Closed.
In accordance with directives from Governor Pritzker, the Club is temporarily closed.
The coronavirus pandemic continues to challenge all of us in unpredictable and unprecedented ways. What has not changed, however, is our commitment to the health, safety and wellness of our EBC community of members and staff. Please know that we are thinking about you during this difficult time, and we hope that you are doing well and staying healthy.
We are deeply grateful to all of the members who have stayed with us on the temporary freeze membership that was instituted on April 1. This freeze policy was put into place in order to support our staff by providing wages through the end of March as well as a relief fund stipend to qualified staff members beginning in April and by covering all medical, dental and life insurance premiums to staff members enrolled in our insurance plans. We strongly believe that our employees deserve our support during these difficult times, and we believe this support honors the culture we share with our employees and members.
This freeze policy was put into place before the government established its initial relief program. As one of the few health clubs with more than 500 employees (more than 650 in our case) in a single location, we were excluded from the relief options that many other clubs and small businesses will receive from the government. Therefore, we have worked with our bank to defer loan payments so that we can continue to support our staff and also offer a second temporary freeze option, available beginning May 1, for members who are not able to maintain the current freeze policy.
We have also updated the current freeze policy to offer back as a credit, instead of the previously planned gift cards, $50 per month for individual memberships and $75 per month for partner memberships and family memberships. These credits will be made monthly after the Club reopens.
The following are the details of the two temporary freeze options that are available as of May 1.
Employee Support Temporary Freeze
- $75 per month
- $50 per month will be credited to your account monthly after the Club reopens.
Partner and Family Memberships
- $125 per month
- $75 per month will be credited to your account monthly after the Club reopens.
The Employee Support Temporary Freeze provides a relief fund stipend to qualified staff members and helps us to continue to cover medical, dental and life insurance premiums for staff enrolled in our insurance plans.
All members will automatically stay in the Employee Support Temporary Freeze if the closure remains into May.
Of course, we hope that you will choose to continue to pay the freeze fee so that we can continue to provide benefits to our employees.
Wake Me Up When This Is Over Temporary Freeze
If you do not wish to support the Employee Temporary Freeze, or if it is not something you are able to afford at this time, you can freeze your membership without a fee by emailing firstname.lastname@example.org before May 1. We will reactivate your membership when we reopen with no penalty.
Staying Healthy and Active
We are committed to doing everything we can to help keep you active and healthy during these challenging times. Our EBC On-Demand videos are available for all members on our Vimeo channel at vimeo.com/channels/1546775, and our dietitians have posted tips and recipes at our Nutrition for Self-Isolation page.
Thank you for the outpouring of well wishes that we have received since we closed. We deeply appreciate your membership and the support you have provided to our staff. Like you, we are watching the epidemic evolve, and we look forward to reopening East Bank Club as soon as it is safe to do so. Meanwhile, we are continuing to make some of the improvements planned for 2020 to further enhance the Club experience when you return.
If you have any questions, please email email@example.com.