Our Reopening

Welcome Back.

If you haven't been back to the Club yet, we are very excited to welcome you back. As you may know, we have been reopening the Club in phases, and nearly all of the Club's departments and facilities have now reopened.

It goes without saying that it has been a long road, both for you and for the incredible professionals who make up our East Bank Club team. Please rest assured that we have taken every safety precaution to ensure the safety of our team and our members.

Since we reopened on June 29, what we hear more than anything from members is how great it feels to be back. Back in the routine. Back to working out. Back to feeling good.

What we also hear is that EBC is safe. Safe because everything is physically distanced. Safe because everything is clean and disinfected. Safe because of our highly effective air ventilation system. Safe because everyone wears a mask, and everyone is doing their part.

In fact, the data is demonstrating that health clubs are safe environments right now, which is so important, because your health and fitness are more essential now than ever. A recent MXM Industry study shows that of more than 49 million club check-ins nationwide, only 0.002% later reported testing positive. A University of Oslo study found that health clubs operating under appropriate guidelines had no cases. And the Lousiana COVID-19 Outbreak Tracking has released data that demonstrates that health clubs are in the bottom five industries for positive cases.

Of course, we're East Bank Club, so you know the safety measures that we've put in place go far above and beyond what is being asked of us.

Before we reopened at the end of June, we were fortunate to welcome a team of medical professionals with AMITA Health to walk the Club prior to the reopening. We shared our reopening plans and disinfection protocols, and we incorporated their professional advice into our reopening standards to ensure a safe environment for you to return to.

For nearly 40 years, our mission has been to help our members live well, and that of course is our mission now. We are all in this together, and therefore it is up to all of us to follow these guidelines in order to keep everyone safe and healthy.

By checking into the Club, members agree to all of these expectations in addition to any other guidelines posted on our website or in the Club. Non-compliance may result in suspension of membership.

Member Expectations

Masks Are Required

  • The City of Chicago has determined that masks are required throughout health clubs.
  • Exceptions are while outside on the Sun Deck, while showering and while swimming.

Maintain Proper Physical Distancing

  • Follow all signage in the Club to comply with physical distancing, including one-way traffic designations.
  • Some workout equipment has been disabled.
  • Decals have been placed in Group Ex studios to designate physically distanced workout spaces.
  • A limited number of daily lockers are available for use.

​Additional Precautions

  • Stay home if you are feeling ill. Your temperature will be checked each time you enter the Club. If you have a reading of 100.4 F or higher, you will not be permitted to enter.
  • Wash your hands often with soap and water for at least 20 seconds. When soap and water are not available, use hand sanitizer, available throughout the Club.
  • Disinfect workout equipment. Wipe down all equipment before and after use with disinfection supplies provided in all fitness areas. Staff also disinfects equipment regularly.

Enhanced Cleaning

  • Overnight cleaning with PureSan, a hospital-grade electrostatic solution that is 100 to 300 times more effective than bleach. It is sprayed in mist form, completely disinfecting every surface, piece of equipment and touchpoint. It is also non-toxic, non-irratating and environmentally friendly.
  • Certain areas, including Group Ex studios, receive additional PureSan fogging treatments during the day
  • We continue to utilize ozone spraying on the Performance Center turf and ozone infusion cleaning for our towels and other laundry.
  • Our overnight housecleaning team continues its high-level cleaning nightly, and our daytime team continues to clean and disinfect throughout the day.
  • We have doubled our disinfection supplies for members and staff throughout the Club, including hand-sanitizer stations and spray bottles of PureSan.
  • Our entire staff supports our housecleaning team as we always have. We have emphasized that with staff-wide training on cleaning procedures and personal hygiene measures.
  • Before our closure, our HVAC system exceeded the extremely high standards of the fitness industry, which was already higher than retail outlets, restaurants and other industries. We have pressure washed our HVAC system coils and replaced filters to allow for even more airflow, increasing the overall air exchange throughout the Club. Our system also recycles clean air.
  • We have installed UV lighting in select ventilation systems for additional disinfection of the air.

Online Scheduling

  • Online scheduling is utilized for all services, classes and more.
  • Walk-ins for classes and services is not allowed.
  • Included are all Group Ex, yoga and Showtime cycle classes, lap swimming, and more.
  • To accommodate proper physical distancing, members do need to check-in once they have arrived for a class. Please enter the class directly, and the instructor will check you in.
  • If members reserve swimming lanes and Group Ex classes, and regularly do not show up to utlize their reservations, the Club will rescind their ability to use the reservation system.

Club Hours and Capacity

  • For the current phase of our reopening, the Club hours are as follows:
    • Weekdays: 5 a.m. – 10 p.m.
    • Weekends: 7 a.m. – 7 p.m.
  • Full Club departmental hours are posted on the Club Hours page on the website.
  • We ask that members limit their stay to two hours to help accommodate all members and allow everyone to enjoy the Club.
  • We follow all maximum capacities for all areas within the Club in accordance with the City of Chicago's requirements.

REOPENING VIDEO

Please watch this
informative video
with details about our
reopening procedures.

EBC Reopening Video

ENTERING THE CLUB

ENTERING THE CLUB

Details about our procedures for when you enter the Club.

LOCKER ROOMS

LOCKER ROOMS

Details about our locker room procedures.

FITNESS AREAS

FITNESS AREAS

Details about our procedures for the Cardio Room, Performance Center, Free Weight Room and Selectorized Room

GROUP EXERCISE, SHOWTIME & YOGA

GROUP EXERCISE, SHOWTIME & YOGA

Details about our Group Exercise, Showtime Cycle and Yoga classes.

AQUATICS

AQUATICS

Details about our procedures for the swimming pools.

RACQUET SPORTS

RACQUET SPORTS

Details about our procedures for racquet sports.

360 COACHING & PERSONAL TRAINING

360 COACHING & PERSONAL TRAINING

Details about our procedures for coaching and training.

PRIVATE PILATES, GYROTONIC & YOGA

PRIVATE PILATES, GYROTONIC & YOGA

Details about our procedures for private Pilates, GYROTONIC and yoga sessions.

PERFORMANCE STRETCH

PERFORMANCE STRETCH

Details about our procedures for Performance Stretch services.

GOLF

GOLF

Details about our procedures in the Golf Center

Gymnasium

Gymnasium

Details about our procedures for the Gymnasium.

SUN DECK

SUN DECK

Details about our procedures on the Sun Deck and at the Sun Deck Cafe and Pool Bar.

THE FOOD SHOP

THE FOOD SHOP

Details about our procedures in the Food Shop.

THE GRILL

THE GRILL

Details of our procedures at the Grill

THE JUICE BAR

THE JUICE BAR

Details of our procedures at the Juice Bar.

THE SPA

THE SPA

Details of our procedures at the Spa

THE SALON

THE SALON

Details about our procedures in the Salon.

HQ @ East Bank Club

HQ @ East Bank Club

Details about our procedures at HQ.

THE PRO SHOP

THE PRO SHOP

Details about our procedures in the Pro Shop.

MEMBER SERVICES & MEMBER ACCOUNTS

MEMBER SERVICES & MEMBER ACCOUNTS

Details about our procedures in Member Services and Member Accounts