Our Reopening

Welcome back to East Bank Club! We've missed you.

We are so excited to welcome you back.

Please watch this informative video with details about our reopening procedures.

It goes without saying that it has been a long road, for both you and for the incredible professionals who make up our East Bank Club team. Of course, like retail shops, restaurants, hotels and even the lakefront, we are not all going to just jump into the pool at the same time. The city and state have asked us to go about our reopening in stages, and we are currently in the first stage of our reopening.

Please rest assured that every safety precaution a club could bring to our employees and you, our members, has been taken. Know that we not only get it, but we have built it into each and every protocol possible. We would have it no other way. It's what we do. The good news, as each of you know, is that unlike any other business reopening, we do so with the most educated and committed patrons that any industry could wish for given what we have gone through. Because of the sacrifices and choices you make by being members of the Club, you are advocates for personal health and safety. You demonstrate that each and every time you walk through our doors. We are proud of that, and you should be, too.

We were fortunate to recently welcome a team of medical professionals with AMITA Health to walk the Club prior to the reopening. We shared our reopening plans and disinfection protocols, and we incorporated their professional advice into our reopening standards to ensure a safe environment for you to return to.

For nearly 40 years, our mission has been to help our members live well, and that of course is our mission now as we reopen with new safety measures in place. We are all in this together, and therefore it is up to all of us to follow these guidelines in order to keep everyone safe and healthy.

By checking into the Club, members agree to all of these expectations in addition to any other guidelines posted on our website or in the Club. Non-compliance may result in suspension of membership.

Member Expectations

Masks Are Required

  • The City of Chicago has determined that masks are required throughout health clubs for our immediate opening.
  • Exceptions are while outside on the Sun Deck, while showering and while swimming.

Maintain Proper Physical Distancing

  • Follow all signage in the Club to comply with physical distancing, including one-way traffic designations.
  • Some workout equipment has been disabled.
  • Decals have been placed in Group Ex studios to designate physically distanced workout spaces.
  • A limited number of daily lockers will be available for use.

​Additional Precautions

  • Stay home if you are feeling ill. Your temperature will be checked each time you enter the Club. If you have a reading of 100.4 F or higher, you will not be permitted to enter.
  • Wash your hands often with soap and water for at least 20 seconds. When soap and water are not available, use hand sanitizer, available throughout the Club.
  • Disinfect workout equipment. Wipe down all equipment before and after use with disinfection supplies provided in all fitness areas. Staff will also disinfect equipment regularly.

Enhanced Cleaning

  • Overnight cleaning with PureSan, a hospital-grade electrostatic solution that is 100 to 300 times more effective than bleach. It is sprayed in mist form, completely disinfecting every surface, piece of equipment and touchpoint. It is also non-toxic, non-irratating and environmentally friendly.
  • Certain areas, including Group Ex studios, will receive additional PureSan fogging treatments during the day
  • We will continue to utilize ozone spraying on the Performance Center turf and ozone infusion cleaning for our towels and other laundry.
  • Our overnight housecleaning team will continue high-level cleaning nightly, and our daytime team will continue to clean and disinfect throughout the day.
  • We have doubled our disinfection supplies for members and staff throughout the Club, including hand-sanitizer stations and spray bottles of PureSan.
  • Our entire staff will support our housecleaning team as we always have. We will emphasize that with staff-wide training on cleaning procedures and personal hygiene measures.
  • Before our closure our HVAC system exceeded the extremely high standards of the fitness industry, which was already higher than retail outlets, restaurants and other industries. We have pressure washed our HVAC system coils and replaced filters to allow for even more airflow, increasing the overall air exchange throughout the Club. Our system also recycles clean air.
  • We have installed UV lighting in select ventilation systems for additional disinfection of the air.

Online Scheduling

  • Online scheduling will be utilized for all services, classes and more.
  • Walk-ins will not be allowed.
  • Included are all Group Ex, yoga and Showtime cycle classes, lap swimming, Sun Deck chaise lounges and more.
  • Online scheduling for these activities can be completed by utizling the Calendar page on the website 48 hours in advance.
  • To accommodate proper physical distancing, members will not need to check-in once they have arrived for a class. Please enter the class directly, and the instructor will check you in.
  • If members reserve swimming lanes, Sun Deck chaise lounges and Group Ex classes, and regularly do not show up to utlize their reservations, the Club will rescind their ability to use the reservation system.

Club Hours and Capacity

  • For the first phase of opening, the Club hours will be as follows:
    • Weekdays: 6 a.m. – 10 p.m.
    • Weekends: 7 a.m. – 7 p.m.
  • Full Club departmental hours are posted on the Club Hours page on the website.
  • We ask that members limit their stay to two hours to help accommodate all members and allow everyone to enjoy the Club.
  • Members will not be able to bring guests to the Club during the first phase of reopening.
  • We will follow all maximum capacities for all areas within the Club in accordance with the City of Chicago's requirements.
  • The following departments and services are not yet open for the Club's first phase of reopening. We expect to open additional departments as soon as possible.
    • Children’s Activity Center and Youth Activity Center
    • The Spa (Women & Men) [Opening Saturday, August 1!]
    • Maxwell’s at the Club
    • The Grill [Opening Monday, August 3!]
    • Gymnasium
    • HQ @ East Bank Club
    • Catering
    • Saunas, steam rooms
    • Boxing
    • Racquetball & squash
    • Hot Yoga classes
    • Small-group Pilates Equipment classes
    • Plunge tubs in First Level Pool
    • Salon makeup and lash services
    • Children’s swimming lessons

REOPENING VIDEO

Please watch this
informative video
with details about our
reopening procedures.

EBC Reopening Video

 

ENTERING THE CLUB

ENTERING THE CLUB

Details about our procedures for when you enter the Club.

LOCKER ROOMS

LOCKER ROOMS

Details about our locker room procedures.

SUN DECK

SUN DECK

Details about our procedures on the Sun Deck and at the Sun Deck Cafe and Pool Bar.

THE FOOD SHOP

THE FOOD SHOP

Details about our procedures in the Food Shop.

FITNESS AREAS

FITNESS AREAS

Details about our procedures for the Cardio Room, Performance Center, Free Weight Room and Selectorized Room

GROUP EXERCISE, SHOWTIME & YOGA

GROUP EXERCISE, SHOWTIME & YOGA

Details about our Group Exercise, Showtime Cycle and Yoga classes.

AQUATICS

AQUATICS

Details about our procedures for the swimming pools.

RACQUET SPORTS

RACQUET SPORTS

Details about our procedures for racquet sports.

360 COACHING & PERSONAL TRAINING

360 COACHING & PERSONAL TRAINING

Details about our procedures for coaching and training.

PRIVATE PILATES, GYROTONIC & YOGA

PRIVATE PILATES, GYROTONIC & YOGA

Details about our procedures for private Pilates, GYROTONIC and yoga sessions.

PERFORMANCE STRETCH

PERFORMANCE STRETCH

Details about our procedures for Performance Stretch services.

GOLF

GOLF

Details about our procedures in the Golf Center

THE JUICE BAR

THE JUICE BAR

Details of our procedures at the Juice Bar.

THE SALON

THE SALON

Details about our procedures in the Salon.

THE PRO SHOP

THE PRO SHOP

Details about our procedures in the Pro Shop.

MEMBER SERVICES & MEMBER ACCOUNTS

MEMBER SERVICES & MEMBER ACCOUNTS

Details about our procedures in Member Services and Member Accounts